Reference Policies

Shipping and Delivery
1. Packages are generally dispatched within 2 days after receipt of payment and are shipped via reputed national couriers with tracking. Whichever shipment choice you make, we will provide you with a link to track your package online.
2. Shipping fees includes handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
3. Boxes are amply sized and your items are well-protected.
4. Our courier partners will be able to deliver the shipment to you during working days between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
5. As soon as your package ships, we will email you your package tracking
information.

Payments
We support the following payment options:
1. Credit Card
2. Debit Card
3. Net banking
4. Cash on Delivery
There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out.

If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at : customercare@beeone.co.in

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us on store email Id with your order number for any clarification.

Privacy Policy
Bee One respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Bee One on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by Bee One in the manner provided in this Privacy Policy.

What information is, or may be, collected form you?
As part of the registration process on the Site, Bee One may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

How do we Collect the Information ?
Bee One will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. Bee One is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.

How is information used ?
Bee One will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. Bee One will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. Bee One will use this information to preserve transaction history as governed by existing law or policy. Bee One may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Bee One will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.

With whom will your information be shared?
Bee One will not use your financial information for any purpose other than to complete a transaction with you. Bee One does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you’ve requested and such information is necessary to provide these products or services the information may be shared with Bee One’s business associates and partners. In addition Bee One may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

What Choices are available to you regarding collection, use and distribution of your information ?
To protect against the loss, misuse and alteration of the information under its control, Bee One has in place appropriate physical, electronic and managerial procedures. For example, Bee One servers are accessible only to authorized personnel and your information is shared with employees and authorised personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although Bee One will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that Bee One will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

How can you correct inaccuracies in the information ?
To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: store email id.Policy updates Bee One reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.